Privacy Policy | EDJ Transportation

Privacy Policy (Personal Information)

Elite Driver Japan (EDJ Transportation) handles personal information in accordance with the Act on the Protection of Personal Information (APPI) and other applicable laws in Japan.

Business operator: Elite Driver Japan (EDJ Transportation). For privacy inquiries, please contact us via the Contact page on our website.

Information we collect: name, email address, phone number, travel and itinerary details, pickup/drop-off locations, passenger and luggage information, and other details you provide when booking or contacting us.
Purposes of use: to provide chauffeur, transfer, and tour services; to communicate about bookings, quotations, and service delivery; to respond to inquiries; for internal administration and service improvement; and to comply with legal obligations.
Third-party provision: we do not disclose personal information to third parties except with your consent, when required by law, or when necessary to deliver the service (e.g., assigned drivers and operational partners) under appropriate confidentiality and supervision.
Outsourcing: we may entrust personal information to contractors such as email, hosting, and payment providers. We select contractors carefully and supervise them appropriately.
Security: we take reasonable organizational, technical, and physical measures to prevent unauthorized access, loss, or leakage of personal information.
Your rights: you may request disclosure, correction, suspension of use, or deletion of your personal information held by us. Please contact us via the Contact page; we will respond in accordance with applicable law.
Voluntary provision: providing personal information is voluntary. If required information is not provided, we may be unable to accept or complete your booking.

Cookies & Tracking

We use cookies and similar technologies to operate our website, remember your preferences, and (only with your consent) measure performance and marketing.

You can accept all cookies, reject non-essential cookies, or customize your choices at any time using the cookie banner or the “Cookie settings” link in the site footer.

Strictly necessary: edj_cookie_consent (stores your cookie choices, 12 months), edj_admin_token and edj_admin_exp (admin login session, admin pages only), Cloudflare Turnstile (bot protection on forms). These are required for security and core site operation.
Functional (opt-in): edj_locale (remembers your language preference).
Analytics (opt-in, not currently active): reserved for future tools such as Google Analytics to help us understand site usage.
Marketing (opt-in, not currently active): reserved for future advertising or social media measurement tools.
We do not sell your personal information. Google Fonts are self-hosted on our servers and do not set third-party cookies. Google Reviews and Places data are fetched server-side and do not place tracking cookies in your browser.

For privacy-related requests, please use our Contact page.