Privacy Policy

Privacy Policy (Personal Information)

Elite Driver Japan (EDJ Transportation) handles personal information in accordance with the Act on the Protection of Personal Information (APPI) and other applicable laws in Japan.

Business operator: Elite Driver Japan (EDJ Transportation). For privacy inquiries, please contact us via the Contact page on our website.

• Information we collect: name, email address, phone number, travel and itinerary details, pickup/drop-off locations, passenger and luggage information, and other details you provide when booking or contacting us.
• Purposes of use: to provide chauffeur, transfer, and tour services; to communicate about bookings, quotations, and service delivery; to respond to inquiries; for internal administration and service improvement; and to comply with legal obligations.
• Third-party provision: we do not disclose personal information to third parties except with your consent, when required by law, or when necessary to deliver the service (e.g., assigned drivers and operational partners) under appropriate confidentiality and supervision.
• Outsourcing: we may entrust personal information to contractors such as email, hosting, and payment providers. We select contractors carefully and supervise them appropriately.
• Security: we take reasonable organizational, technical, and physical measures to prevent unauthorized access, loss, or leakage of personal information.
• Your rights: you may request disclosure, correction, suspension of use, or deletion of your personal information held by us. Please contact us via the Contact page; we will respond in accordance with applicable law.
• Voluntary provision: providing personal information is voluntary. If required information is not provided, we may be unable to accept or complete your booking.